What This Privacy Policy Covers
Jilived operates as a casino and sportsbook platform for supported regions where local law allows access. We collect personal information when you open an account, make deposits via bKash, Nagad or Rocket, place bets on cricket matches or play slots like Crash Dynamite and Prize Carnival,
-
1
and contact our support team. The information we hold includes your mobile number, payment transaction records, account balance history, game activity logs, and support chat messages. We use this data to verify deposits, process withdrawals, prevent fraud, comply with anti-money-laundering checks where applicable, and deliver customer
-
2
support. We share payment transaction details with our payment processors to complete bKash, Nagad and Rocket transfers. We do not sell your personal information to third parties for marketing purposes. Your data is stored on secure servers with encryption applied to sensitive fields like payment details
-
3
and account credentials. We retain account records for the duration of your active account plus a compliance period as required by financial regulations in jurisdictions where we operate. Players in Bangladesh access this platform subject to local law and eligible regions. If local regulations change, access
-
4
may be restricted or modified. You can request a copy of your data, ask us to correct inaccuracies, or request account deletion by contacting our support team through the channels listed below. Deletion requests are processed within a reasonable timeframe, though we may retain certain transaction
-
5
records to meet legal and compliance obligations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.